|
|
|
|
 Xmas Info |
|
|
| Xmas & New Year Opening Hours |
|
When are you closing?
We will be closing on Thrusday 20th December.
When do you re-open?
We will re-open on Tuesday 8th January.
Can I still make an order between these dates?
Orders can be placed as per normal during this time and will secure the item that you are wanting.
When will I receive my order?
Orders placed between Thursday 20th December (from 3:30pm) - Wednesday 9th January will be received by Thursday 10th January.
I have not yet received my order placed before Thursday 20th December
If you have not yet received your parcel please check that it is not with your local Royal Mail Sorting Office.
I have sent back a Return when will I expect to receive my refund?
All returns received after Thursday 20th December will be processed by Monday 14th January.
|
|
| Extended Returns Policy |
|
Our Returns Policy has been extended for the Christmas period.
Orders placed from 26th November - 20th December (3:30pm GMT) must be returned by 10th January 2008 to receive a full refund or exchange.
Standard 14 day returns policy applies thereafter.
|
|
| Last Guaranteed Xmas Delivery Dates |
|
From 10th December all of our UK Mainland Deliveries will be sent via Royal Mail's Special Delivery service.
UK Next Day Delivery:
Last order date for Christmas delivery is Thursday 20th December at 3:30pm GMT
Western Europe Standard Delivery:
Last order date for Christmas delivery is Thursday 13th December at 3:30pm GMT
USA, Canada, Japan, Eastern Europe Standard Delivery:
Last order date for Christmas delivery is Monday 10th December at 3;30pm GMT
Rest of World Standard Delivery:
Last order date for Christmas delivery is Friday 7th December at 4pm GMT
|
|
|
|
|
|