Orders placed between Tuesday 29 December 12:00pm and 05 January 3:30pm will be with you for 06 January.
Last Guaranteed Xmas Delivery Dates
From 19 December all of our UK Mainland Deliveries will be sent via Royal Mail's Special Delivery service.
UK Next Day Delivery:
Last order date for Christmas delivery is Tuesday 22 December at 3:30pm GMT
Western Europe International Signed For Delivery:
Last order date for Christmas delivery is Monday 14 December at 3:30pm GMT
Rest of the world International Signed For Delivery:
Last order date for Christmas delivery is Thursday 10 December at 3:30pm GMT
Extended Returns Policy
Our Returns Policy has been extended for the Christmas period.
Orders placed from 23 November - 22 December (3:30pm GMT) must be received by Friday 08 January 2010 to receive a full refund or exchange.
Standard 14 day returns policy applies thereafter.
X-Mas and New Year Delivery Information
I have not yet received my order placed before Tuesday 22 December
If you have not yet received your parcel please check that it is not with your local Royal Mail Sorting Office.
When will you next be delivering?
UK Orders placed between Tuesday 22 December 3:30pm and Tuesday 29 December 11:59am will be sent via Royal Mails Special Delivery Service on Tuesday 29 December to be with you for Wednesday 30 December.
International orders will not be sent until 06 January.
If I place an order between Monday 29 December (12:00pm) - Tuesday 05 January, when should I expect to receive it?
Providing that you supply an address where you will be able to sign for the goods you will receive your parcel by Wednesday 06 January
X-Mas and New Year FAQ's
What are your opening and closing times?
Wednesday 23 December (12 Noon) - Monday 28 December - Closed
Tuesday 29 December - Open
Wednesday 30 December - Monday 04 January - Closed.
Tuesday 05 January - Business as Usual
Can I still make an order when you are closed?
Orders can be placed as per normal during this time and will secure the item that you are wanting.
I have sent back a Return when will I expect to receive my refund?
All returns received after Tuesday 22 December will be processed by Monday 11 January. Refunds will be dealt with on a daily basis.
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